Clinical Expectations for Proof-of-Delivery for Specimen Pickups

Clinical Expectations for Proof-of-Delivery for Specimen Pickups

READ OUR BLOG Return to Blog Clinical Expectations for Proof-of Delivery for Specimen Pickups. Exceptional customer service starts with the face of your outreach lab – your medical couriers. Your courier’s professionalism reflects your lab’s reliability and overall...
The Evolution of MCE

The Evolution of MCE

READ OUR BLOG Return to Blog The Evolution of MCE from Specimen Tracking to Overall Courier Operations In preparation for the roll-out of MCE 3.0 (which includes improved screen layouts and other functionalities) in 2021, we thought it would be interesting for...
Is Your Outreach Lab Being Competitive?

Is Your Outreach Lab Being Competitive?

READ OUR BLOG Return to Blog Is Your Outreach Lab Being Competitive? As a small-to-medium sized business, your lab faces some tough competition.  Larger labs with more resources already have systems in place that allow them to track and trace specimens, automate route...
New MCE Feature: Map Dispatching for Lab Couriers & Managers

New MCE Feature: Map Dispatching for Lab Couriers & Managers

READ OUR BLOG Return to Blog New MCE Feature: Map Dispatching  A day in the life of a lab courier is much more than specimen transport. Although the top priority for a courier is to provide outstanding service and care when conducting pick-ups and drop-offs of...