READ OUR BLOG
Comparing Purpose-built Mobile Devices to Consumer Smartphones for Medical Courier Services
One of the most frequent questions MCE gets is, “Can we run your courier application on an iPhone or Samsung smartphone?”. This question is often posed when a lab already owns consumer grade smartphones and changing to a purpose-built mobile device raises questions about needs and cost. Although we understand why outreach labs initially consider running medical courier operations with consumer smartphones, a quick investigation into purpose-built mobile devices reveals that the longevity, ruggedness, design, and built-in scanner of these devices provides the biggest bang for your buck and a cost savings in the long run.
MCE, as an organization, internally sets a standard to build value and bring reliability to your outreach courier operations. To do that MCE can’t cut corners or offer a product we can’t stand behind 100%. To ensure your courier operations run reliably and with little to no issues, MCE has intentionally selected purpose-built devices, like the Zebra TC26, to run its courier application on.
Let’s look at the advantages purpose-built mobile devices have over consumer smartphones in environments like medical courier services.
|
Purpose-built Mobile Device |
Consumer Smartphone |
|
|
Ergonomically designed to perform scanning functions with one hand |
|
Requires awkward wrist positions for scanning |
|
Palm-balanced with natural thumb placement – Preferred by end-users |
|
Finger balanced for taking videos and pictures |
|
Designed for professional use and are ruggedized to provide higher tolerance to drops |
|
Designed for consumer use |
|
A barcode scan engine for capturing barcodes up to 40% faster than smartphones |
|
A camera mostly designed for taking pictures and videos and suited only for occasional barcode scanning |
|
Ability to read damaged barcodes or barcodes that aren’t “perfect” |
|
Can’t read damaged barcodes |
|
Zebra mobile devices are designed to last at least 4 years, but consumers are using it on average for 5 years |
|
Only designed to last for 1-3 years |
|
Replaceable Battery |
|
No replaceable battery – new device must be purchased |
|
Batteries are designed for long or double shifts |
|
Batteries are not made for shift work and need recharging more frequently |
|
Has a mobile device management system (MDM) that provides complete administrative control over the device including operating system (OS) updates to ensure compatibility |
|
Updates may be added by the user or automatically, potentially leading to incompatibility and downtime with work apps |
|
More IT support and app support |
|
Lack of rugged design and no MDM translates into more difficulty troubleshooting and more downtime |
|
Only a 4.4% annual failure rate – providing a longer life cycle |
|
A 12.8% annual failure rate – needing to be replaced more frequently |
|
Provides a longer cycle of operating system upgrades |
|
System upgrades may be limited |
Considering the longevity-of-use for purpose-built devices, less downtime and maintenance, the ruggedness of the device, the ability to perform tasks more efficiently, the ability to provide better technical support through the device, and the ability to replace batteries as needed equates to a lower total cost of ownership for purpose built mobile devices. In working environments, consumer smartphones will need to be replaced more frequently, have more downtime, work less efficiently, have more difficulty with technical issues and support, and will cost your lab more in the long run.
Consumer smartphones, while great for personal use, just can’t compete with purpose-built mobile devices designed for field work like medical courier services. Even if your lab doesn’t track specimens using barcodes, you can still track specimen counts in MCE and these devices will still perform better than smartphones and last longer. As a professional business, offering professional courier services, your employees deserve professional grade devices that allow them to do their jobs to the best of their ability.
Dependable, Reliable, & Efficient Medical Courier Operations
When it comes down to it, your customers need to know your medical courier services are dependable, reliable, and efficient. One of the main reasons why MCE does not offer its system through an app store or favor consumer devices is because they are not as reliable and are much more difficult to support. While consumer level systems may work “ok” for smaller homegrown courier companies, professional organizations need something more dependable.
We often hear from labs and medical couriers, who are running operations with other apps on smartphones, that those systems can be “buggy” or frequently “crash” while out in the field. It’s important to remember that most mobile apps require a minimum operating system level to ensure the program works correctly. As upgrades to courier apps are made and new operating system upgrades are released, the company must ensure compatibility for everyone using its mobile app no matter what mobile brand or operating system upgrade users are running. It must work properly for everyone. With so many varying consumer devices available in the market, that is a difficult task to achieve and couriers are more likely to run into technical issues using them. Because of the professional devices MCE uses, and the control those devices provide, MCE’s system is extremely reliable. Should a system issue occur our local support team is available 24/7 and are excellent at helping customers resolve issues.
Talk with MCE About Our Medical Courier Management Software and the Purpose-built Zebra TC26 Mobile Device It Runs On.
Ask yourself this, would your pathologists use consumer grade microscopes to make diagnoses for patients? We hope not. Professional organizations use purpose-built professional grade devices to offer dependable and quality services to customers. There shouldn’t be an exception for the mobile technologies provided to your medical couriers. Furthermore, these professional mobile devices are now priced competitively to consumer smartphones.
We encourage you to fill out our contact form and schedule a web demo of MCE. In the web demo we will show you how MCE’s courier mobile app works on purpose-built mobile devices and how the administrative website works. We would also like to know more about your courier operations to understand what issues or improvements you are trying to make. Schedule a web demo of MCE today by contacting us here.
Let Us Know How We Can Help
Thanks for your interest in Medical Courier Elite! If you're interested in learning more about our solution and how it can help your business, we'd be happy to schedule a demo, provide a quote or answer any questions you may have.
181 East Evans St. | Florence, SC, 29506
Phone: 843-656-2084 or 877-331-7427
www.medicalcourier.com
contact@medicalcourier.com
There’s definately a lot to learn about this topic.
I like all the points you made.
My blog post เครดิตฟรี 30 บาท ไม่ต้องแชร์
Hey just wanted to give you a quick heads up. The text
in your post seem to be running off the screen in Opera.
I’m not sure if this is a formatting issue or something to do with internet browser compatibility but I figured
I’d post to let you know. The design and style look
great though! Hope you get the issue resolved soon.
Cheers
my homepage; lirawin – sports betting casino online games
Spot on with this write-up, I truly think this amazing site needs much more attention.
I’ll probably be returning to read more, thanks for the
info!
Here is my homepage – รถเช่าอุบล pantip
Pretty great post. I just stumbled upon your blog and wished to mention that I’ve really enjoyed surfing around your blog posts.
In any case I will be subscribing to your feed and I hope you write once more soon!
Here is my page – รถเช่าสงขลา
I think that what you published made a lot
of sense. But, what about this? suppose you added a little information? I am not suggesting your information is not good,
however what if you added a title to maybe grab folk’s attention? I mean Comparing Professional Mobile Devices to Smartphones | Medical Courier Elite (MCE) is a little plain.
You should peek at Yahoo’s front page and note
how they write news headlines to get viewers interested.
You might add a video or a picture or two to get
people excited about what you’ve got to say. In my opinion, it might bring your posts a little bit more
interesting.
my webpage: online betting casino roulette
At this time it looks like BlogEngine is the best blogging platform available right now.
(from what I’ve read) Is that what you are using on your blog?
Here is my web-site; fm99bet เครดิต ฟรี
I would like to thank you for the efforts you have put in writing
this site. I really hope to see the same high-grade blog posts
by you in the future as well. In truth, your creative writing
abilities has encouraged me to get my very own site now 😉
My website นิว รถเช่าอุบล
I like the helpful information you provide in your articles.
I will bookmark your blog and check again here frequently.
I’m quite sure I will learn plenty of new stuff right here!
Best of luck for the next!
Here is my web page :: z97 เครดิตฟรี
If you are going for finest contents like myself, just pay a quick visit this web
page all the time for the reason that it provides
feature contents, thanks
Here is my page :: fun88 ทางเข้า
Hello, i believe that i noticed you visited my website thus i got here to return the favor?.I am attempting to in finding things to improve my site!I suppose its good enough to make use of a few
of your concepts!!
Here is my site :: เครดิตฟรี YES8
Very nice article, exactly what I was looking for.
Feel free to surf to my web-site :: space 222 เครดิตฟรี
This post will help the internet viewers for creating new blog or even a
blog from start to end.
Also visit my web site :: ขายไวน์
Great web site. A lot of helpful info here. I’m sending it to several pals ans additionally
sharing in delicious. And obviously, thanks in your sweat!
My blog post :: รถมือสอง ไม่เช็ค เครดิต ฟรี ดาวน์
Hello are using WordPress for your site platform?
I’m new to the blog world but I’m trying to get started and set up
my own. Do you require any coding expertise to make
your own blog? Any help would be really appreciated!
Look at my homepage best online casino
Hey there! Do you use Twitter? I’d like to follow you if
that would be ok. I’m undoubtedly enjoying your blog and look forward
to new updates.
My page – รถเช่าสงขลา
It’s wonderful that you are getting thoughts from this post as well
as from our dialogue made here.
my blog: fun88เครดิตฟรี