Administrators 

Website

Medical courier management is simplified with MCE’s administrative web platform. Easy to implement and easy to use, our logistics software is a flexible cloud-based solution built for lab administrators, dispatchers, courier managers, logistics manager, fleet managers, and supply delivery managers.  

 
Medical Courier Elite Software and Logistics Dashboard

Site Management 

Managing site information is at the heart of your medical courier operations. Keep track of: 

  • Site Address's
  • Special Courier Notes
  • Special Dispatch Notes
  • Location Details
  • Contact Information
  • Grant Customer Portal Access
Medical Courier Elite Software & Logistics Site Management

Routing & Logistics

MCE makes planning and managing courier routes easy. Our advanced logistics platform provides route optimization to create efficiency, shorter travel times, reduced fuel consumption, and increases the number of visits that can be made in a day.  MCE offers routing and logistics for: 

  • Static Routes
  • Dynamic Routes
  • Phlebotomist Routes
  • Home Delivery Routes
  • Dispatching
  • Time Window Pickups
  • On-the-fly Route Changes
Medical Courier Elite Software & Logistics ROUTING & LOGISTICS

Dispatching

Send and track STAT dispatches with confidence and efficiency. MCE dispatching ensures couriers acknowledge route changes, provides administrators with dispatch updates, and more. Dispatching in MCE includes:

  • STAT Dispatching
  • Future Dispatching
  • Customer Created Dispatch Requests
  • Proximity Visibility of Couriers to Dispatch Site

 

Medical Courier Elite Software and Logistics Dispatching

Courier Visibility

Never wonder if your couriers are adhering to scheduled site visits and time windows. MCE provides real-time visibility for courier locations to know if couriers are running on time, ahead of schedule, or behind schedule. Managing your couriers’ workflows has never been easier. Courier Visibility includes: 

  • GPS Tracking
  • Time-stamped Visits
  • Specimens Collected & Delivered 
  • Supplies Collected & Delivered
  • Proximity to Dispatch Locations
  • Number of Specimens in Possession in Route
  • Reporting on Schedule Adherence & More
Medical Courier Elite Software & Logistics COURIER VISIBILITY

Specimen Tracking

Visibility into specimen pickup and deliveries has never been clearer. Pinpoint courier possession of samples from the client site, hub transfers, and to lab drop-off. Specimen tracking in MCE’s web platform includes: 

  • Barcode Scanning for Specimen Identification (No PHI is Collected)
  • Ability to Assign Custom Definitions and Specimen Counts
  • Recording of Date/Time/Location/Courier Ownership from Pickup to Delivery 
  • Specimen Search Functions 
  • Specimen Reporting
  • Notification of Specimens Picked Up but Not Delivered 
  • Insight Into Number of Specimens In-route, for Lab Preparation 
Medical Courier Elite Software & Logistics Specimen Tracking

Supply Tracking

Transporting more than just patient samples? MCE offers a Supply Tracking feature that provides the same accountability and insights as our specimen tracking feature. Use Supply Tracking for: 

  • Pharmaceuticals
  • Medical Supplies
  • Lab Supplies
  • Medical Equipment
  • Mail
  • & More!
Medical Courier Elite Software & Logistics SUPPLY TRACKING

Customer Portal

Improve customer relationships by granting them access to pickup/delivery information and reports. With MCE a customer web portal can be created with your branding, giving your customers the capability to:  

  • Submit Dispatch Requests 
  • Scan in Specimens for Pickup Prior to Courier Arrival 
  • Search for Specimen Delivery Status 
  • Request Supplies 
  • View Reports
Medical Courier Elite Software & Logistics Customer Portal

Reporting

Reporting provides the information you need to make decisions, understand trends, and find solutions to your medical courier operations. In MCE you can run: 

  • Executive Reports
  • Specimen Detail Reports
  • Specimen Search Reports 
  • Courier Detail Reports 
  • Courier Early/On-time/Late Reports 
  • Route Reports 
  • Supply Reports 
  • Customer Reports & More 
Reporting -1

API Integrations

Take your medical courier operations to next level with API integrations. Consider connecting to: 

  • LIS Systems
  • CRM Systems
  • Other 3rd Party Systems
Talk with MCE about API integration opportunities for your medical courier operations. 
API Integrations