READ OUR BLOG Return to Blog Clinical Expectations for Proof-of Delivery for Specimen Pickups. Exceptional customer service starts with the face of your outreach lab – your medical couriers. Your courier’s professionalism reflects your lab’s reliability and overall...
READ OUR BLOG Return to Blog The Evolution of MCE from Specimen Tracking to Overall Courier Operations In preparation for the roll-out of MCE 3.0 (which includes improved screen layouts and other functionalities) in 2021, we thought it would be interesting for...
READ OUR BLOG Return to Blog The History of Barcodes in Healthcare & Its Use for Improving Specimen TrackingEvery year, mislabeled patient and lab specimens cause 160,000 adverse medical events. Using barcodes to track specimens improves efficiency, but more...
READ OUR BLOG Return to Blog Consider the Legal Implications of Lost SpecimensWe all know losing a specimen is a problem. Lost specimens are costly for labs financially and in respect to customer relationships. But have you ever considered the legal implications of...
READ OUR BLOG Return to Blog The 4 C’s of Successful Lab OutreachIf you run an outreach lab, you are well acquainted with the fact that you need reliable courier services to deliver specimens, samples, and supplies. To be successful, your lab outreach courier program...
